Privacy Policy teksi66

1 Introduction and Scope of This Policy

teksi66 ("we", "our platform") is committed to protecting the privacy and security of the personal information of all users who register and use our online betting services. This Privacy Policy describes how we collect, use, disclose, store and protect your personal data in line with international data protection standards.

This policy applies to all teksi66 users regardless of the platform used — whether through the teksi66.org website or any related digital interface. By creating an account or using any part of our platform, you agree to the collection and use of information as described here.

2 Information We Collect

teksi66 collects information needed to provide safe, compliant and quality betting services to Malaysian players. The information we collect covers the following categories:

• Account Registration Information: Full name, date of birth, identity card number (MyKad), email address, mobile phone number and password created by the user.
• Financial Information: E-wallet account details (Touch 'n Go eWallet, Boost), DuitNow information, online banking details (FPX) and cryptocurrency wallet addresses (USDT, BTC, ETH) for deposit and withdrawal purposes.
• Identity Verification Documents: A copy of your MyKad or passport for the Know Your Customer (KYC) process to meet international licensing compliance requirements.
• Platform Activity Data: Betting history, transaction records, login and logout time logs, and game activity.
• Technical Data: IP address, web browser type, operating system, device identifier and related cookie data.
• Communications: Records of conversations with our 24/7 customer support team via live chat and email.

3 Purposes of Information Use

The information we collect is used exclusively for the following purposes:

• Account Management: Creating, verifying and maintaining your player account on the teksi66 platform.
• Financial Transaction Processing: Handling deposits and withdrawals through available payment methods, with withdrawal processing within 1 hour for most transactions.
• Fraud Prevention and Security: Detecting, investigating and preventing fraudulent activity, money laundering or unauthorised use of the platform.
• Legal Compliance: Meeting international licensing compliance obligations and statutory reporting requirements.
• Customer Support: Providing technical assistance and customer service in Bahasa Melayu and English.
• Service Improvement: Analysing usage patterns to improve the quality of the platform, games and user experience.
• Service-Related Communications: Sending important notices regarding accounts, bonuses, policy updates and security information.

4 Disclosure of Information to Third Parties

teksi66 does not sell, rent or trade your personal data to third parties for marketing purposes. However, in certain situations, we may share necessary information with controlled parties:

• Payment Service Providers: Information required to process financial transactions is shared with approved payment processors, subject to strict confidentiality agreements.
• Game Providers: Game session data required for technical functions is sent to the relevant game software providers.
• Statutory Authorities: We will disclose information to the relevant authorities when required by law or a valid court order.
• Licensing Enforcement: The international licensing body overseeing teksi66's operations may require access to certain records during compliance audits.

5 Use of Cookies and Tracking Technologies

The teksi66.org website uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions smoothly. The cookies we use include:

• Essential Cookies: Required for core platform functions such as login session management, account security and language preferences.
• Analytics Cookies: Help us understand how users interact with the platform for improvement purposes, without identifying individuals personally.
• Functional Cookies: Store your preferences such as display settings and game preferences for convenience on return visits.

You can manage cookie settings through your web browser. However, blocking essential cookies may affect certain functions on the teksi66 platform.

6 Data Retention Period

teksi66 retains player personal data for as long as your account is active and for the period required after account closure, depending on applicable legal and compliance requirements. In general:

• Financial transaction records are retained for the period required by the international licensing body and statutory compliance requirements.
• KYC data and identity verification documents are retained for as long as needed for compliance purposes.
• Customer support communication logs are retained to allow reference and resolution of any disputes.
• Once an account is officially closed, personal data that is no longer needed will be deleted or anonymised within a reasonable period.

7 Your Rights as a Data Owner

As a teksi66 user, you have the following rights regarding your personal data:

• Right of Access: You have the right to know what personal data we hold about you and how it is used.
• Right of Rectification: If your information is inaccurate or outdated, you have the right to request a correction.
• Right of Erasure: You may request the deletion of your personal data, subject to any legal obligations that still apply.
• Right to Object: You have the right to object to the processing of your data for certain non-mandatory purposes.
• Right to Data Portability: You may request a copy of your data in a transferable format.

To exercise any of the above rights, contact the teksi66 support team via 24/7 live chat or send a written request to [email protected]. We will process your request within a reasonable time.

8 Technical Security Measures

teksi66 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmissions between clients and servers.
• Two-factor authentication (2FA) system for access to player accounts.
• Continuous security monitoring and real-time intrusion detection system (IDS).
• Role-based access control — only authorised staff with a legitimate business need may access sensitive data.
• Regular security assessments and penetration testing by independent third parties.
• A comprehensive incident response plan to handle any data breach should one occur.

9 Amendments to This Privacy Policy

teksi66 reserves the right to amend this Privacy Policy from time to time to reflect changes in our services, compliance requirements or relevant legal developments. Any material amendments will be communicated to registered players via:

• A notice within the teksi66 platform upon login.
• A notification email to your registered email address.
• An update to the "Last Updated" date at the top of this document.

Continued use of the teksi66 platform after amendments take effect means you accept the updated version of the policy. If you do not agree with the amendments, you have the right to close your account before the effective date.

10 Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or the handling of your personal data by teksi66, please contact our support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week — in Malay and English.
• Email: [email protected]

We aim to respond to all privacy-related enquiries within a reasonable time. For formal requests relating to data rights, please clearly state the type of request and your account information to facilitate processing.